Shipping policy
Shipping Policy
Last updated: October 26, 2026
Good coffee. Great tea. Delivered right to your door.
At Perky & Poured, we want getting your favorite pours to be as easy as enjoying them. Here's what to expect when you place an order.
Where We Ship
We currently ship to all 50 U.S. states and Washington, D.C., including Alaska and Hawaii.
At this time, we do not ship internationally or to U.S. territories, including Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands.
Shipping Rates
Good news! Your favorite pours now travel FREE. 💚
We offer FREE standard U.S. shipping with no minimum purchase on all Perky & Poured coffee, loose-leaf tea, and The Perky Flight.
Merchandise and other products fulfilled separately may have different shipping rates.
Any applicable shipping charges are displayed at checkout before you complete your purchase.
Processing & Delivery
Our coffee and tea orders are prepared and shipped through our fulfillment partner.
Estimated delivery times are displayed during checkout. These are estimates, not guaranteed arrival dates.
Actual delivery times may vary depending on order processing, destination, carrier operations, weather, holidays, or other circumstances outside our control.
Orders shipped to Alaska and Hawaii may require additional transit time.
Order Tracking
When tracking information becomes available, it will be provided through your order details or shipping confirmation.
Tracking updates are supplied by the shipping carrier and may not appear immediately after a shipment is prepared.
Subscription Deliveries
Subscription orders are scheduled according to the delivery frequency selected at checkout.
Our current Subscribe & Save option renews every four weeks.
Shipping charges for recurring subscription orders are determined by the applicable shipping terms and displayed during subscription checkout.
You can manage upcoming deliveries through your customer account, subject to our Subscription Cancellation Policy.
Incorrect Shipping Information
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us at support@perkyandpoured.com as soon as possible.
We'll do our best to help, but changes may not be possible after an order enters processing or fulfillment. Additional charges may apply when correcting customer-provided shipping information.
Lost, Damaged, or Missing Packages
If your order arrives damaged, appears lost, or is marked delivered but hasn't arrived, please contact us.
We'll review the available information and work with our fulfillment partner or shipping carrier to determine an appropriate resolution.
Please refer to our Return & Refund Policy for additional information.
Questions? We're Here.
For shipping questions or assistance with an order, contact:
We'll help you figure out what's going on and what comes next.
Perky & Poured
Good Taste Has Personality.